Privacy Policy

Welcome to Carpet Cleaning Calabasas. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect various types of information to provide and improve our services. This may include:

1. Personal Information

• Name
• Email address
• Phone number
• Home or business address
• Payment information (if applicable)

2. Non-Personal Information

• IP address
• Browser type and version
• Pages visited on our website
• Time and date of visit
• Referring website or source

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These may include session cookies, persistent cookies, and third-party cookies for analytics and advertising.

How We Use Your Information

We use the collected information for the following purposes:

1. Service Delivery: To provide carpet cleaning services and process appointments.
2. Customer Support: To respond to inquiries and provide assistance.
3. Marketing & Promotions: To send promotional emails, offers, and updates (only with your consent).
4. Website Improvement: To analyze website traffic and improve our user experience.
5. Security & Fraud Prevention: To protect against fraudulent activities and unauthorized access.

How We Share Your Information

We do not sell or rent your personal information. However, we may share your data with:

1. Service Providers: Third-party companies that assist us in providing services (e.g., payment processors, IT support, marketing partners).
2. Legal Compliance: If required by law or in response to legal requests.
3. Business Transfers: In case of mergers, acquisitions, or asset sales, your information may be transferred to the new entity.

Data Security Measures

We take security seriously and implement various measures to safeguard your data:

• Encryption: We use SSL encryption to protect sensitive data.
• Restricted Access: Only authorized personnel have access to your personal information.
• Regular Monitoring: We monitor for potential security breaches and vulnerabilities.

Your Privacy Rights

Depending on your location, you may have certain privacy rights, including:

1. Access & Correction: Request access to your personal data and make corrections if necessary.
2. Opt-Out of Marketing: Unsubscribe from marketing communications at any time.
3. Data Deletion: Request the deletion of your personal information.
4. Cookies Management: Adjust your browser settings to control cookie preferences.

To exercise these rights, please contact us.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their privacy policies before sharing personal information.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If we become aware of such collection, we will take steps to remove the data.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

By using our website and services, you agree to the terms of this Privacy Policy.